We ship via FedEx
How much does shipping cost?
- We ship to the USA with most shipments taking 6 days at most to be delivered. Though delivery times to Alaska and Hawaii may vary.
- FedEx Home delivers Tuesday-Saturday
- CraftChristmasLights.com only ships to the USA, we do not fulfill international orders.
When will my order ship?
- All shipping is calculated by weight, size of package, and address. Actual shipping charges may vary.
What to do if package is late, damaged, or lost?
- Most orders ship within 1 to 3 business days.
Packages can be delayed by the shipper due to a variety of reasons. Always refer to tracking information to stay up to date on the location of your package. Always try to deliver a package to a location where someone can accept it, we do not require signatures on all orders but we prefer packages not to be left. Ultimately it is up to the delivery driver if there is no signature required if he/she should leave the package. If a delivery attempt was made when no one was home/available up to 2 more attempts will be made. If your package shows delivered but you do not have the package contact us immediately. Packages that are damaged please contact us if the product inside the package is faulty, all delivery drivers will wait for you to review a package before you have to accept the shipment. We are always ready to help resolve any issues for shipment, but bear in mind that we will have to deal with the shipper and it's a slow process sometimes so always contact us ASAP when you believe there is a problem.